When choosing candidates, bias can often creep in without us noticing. An elaborate structure of the selection interview prevents us from making errors in appraisal. A competency-based interview is an approach that guarantees objectivity and reliability during the selection process. It focuses on the individual’s past behaviour, which is the best-known predictor of future behaviour.
We tend to form an opinion about a candidate the moment they first walk in the door. This first impression persists throughout the interview, leaving an important mark that may affect our decision about the candidate’s suitability. What is more concerning is that we are rarely aware of the bias present in such situations.